Terms & Conditions

Terms & Conditions

Welcome to our website, we are glad you stopped by. We need to tell you a few things about our site and the buying process so you know exactly what to expect. It will not take long to read and it could save you time later. By continuing to browse and use our site you are agreeing to the following terms and conditions shown below. 

We want you to be happy with everything you buy from us. If you are in doubt about a specific item, our customer services team really is very happy to answer any questions you may have before you buy.


 

Copyright

We love our website and we aim to make it original and appealing, so we get upset when someone tries to copy the style we have worked hard to create. Our website contains material which is owned by or licensed to us including the design, layout, text, appearance and graphics.

Please note that unauthorized use or reproduction of any or all of the materials published on this website may give rise to a claim for damages and may also be a criminal offence.


 

Pricing

All prices are in five currencies (Euro, Pound Sterling, US Dollar, Russian Ruble and Ukrainian Hryvnia). Delivery & applicable packaging costs will be charged in addition, such additional charges are clearly displayed at the basket page where applicable.

Prices of products may change from time to time and any sales or offers may be withdrawn without prior warning. If there is a price change or withdrawn offer after you have placed your order we will contact you as soon as possible to either reconfirm or cancel your order. There is also a special offers section with reduced price items.


 

Payment

We promise to take good care to keep your payment details and orders safe and secure. Check our delivery and payment procedure. Please note that goods remain the property of the company until paid for in full. Despite our best efforts sometimes pricing errors may occur on the website. We will confirm the price of the order when processing your order. If we find an error has occurred and the correct pricing is higher, we are entitled to be able to contact you before dispatching your order to see if you would still like to continue with the order at the correct price or cancel your order.


 

Cancellation

Refer to our customer service team for information on how to cancel your order.


 

Delivery

We know you can’t wait to receive your purchases, so we try to speed items to you as fast as we can. We have a good reputation for fast delivery but even we have to admit that we’re only as good as the postal and delivery services we rely on. Please note that our express delivery is not a guaranteed next day delivery service.


 

Social Media

We are always delighted if you care to stop by and talk to us on Facebook, Instagram, Google+ and Vk.com. But you should be aware we reserve the right to use any information or images posted onto our social media pages. We accept no responsibility for any representations concerning the accuracy, likely results, or reliability of the use of website links from our social media.



 

PRIVACY POLICY

We are committed to protecting your privacy. We constantly review our systems and data to ensure we can offer the best possible service to our customers.


 

Confidentiality

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. If you believe that any information we are holding about you is incorrect or incomplete, please write to us as soon as possible at the above address or email info@pandora-charms.org. We will promptly correct any information found to be incorrect.


 

Log Files

We use IP addresses to analyse trends, administer the site, track users’ movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/ open mail, URL requested and referral URL. This information is not shared with third parties and is used only within this company on a need to know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.


 

Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual and tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Our website may contain links to other websites of interest to you. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


 

Pricing

You may choose to restrict the collection or use of your personal information in the following ways: Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.