Delivery and Payment
Delivery information for orders
We offer 2-3 days Worldwide delivery. Your order will be shipped from our nearest warehouse location using one of the following services:
Tracking # will be provided as soon as your order will be shipped.
Please note that we charge flat delivery fee on any order.
We currently accept the following payment options:
- All major credit cards are accepted;
- SWIFT transfer (on orders starting $1000, contact us for bank details);
- Western Union Money Transfer (on orders starting $1000, contact us for more details)
We do our best to make sure that the timescale quoted for delivery is not exceeded, but there may be delays during busy periods such as the holiday season or during major promotional events.
- An email or text message confirmation for tracking order online
- You might be required to sign upon delivery
Frequently Asked Questions
The prices for products are liable to changes at interval and any offers or sales may be
withdrawn without prior notice. However, we will contact you as soon as possible if there
is a change in price.
Where do we deliver?
Feel free to direct all questions concerning your order, deliveries, and our website to our customer service team.
We have the right not to make delivery for any order that we consider not secure. For example, order to communal address or a PO Box. If your order falls within this condition, you will be contacted as soon as possible.
Things we can’t do much about:
- Severe weather condition
- Strike action
- Alien invasion
But we would like to!
All cases of postal delays or losses will be handled no earlier than 14 business days. A Form for Lost in Post Claim must be completed in order to make a claim. Make sure all claims are made within 28 business days of the dispatch.
How do I confirm the dispatch of my order?
We inform the buyer via an email confirmation as soon as our dispatch team processes and ships all orders made with us online.
This email will contain the date expected for delivery of your order and a tracking number for deliveries requiring your signature. This way you will be able to monitor the progress of your order.
Can I get an exact date and time for delivery?
An email will be sent to you with the estimated time for the delivery.